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In-Service Support
In-Service Support
Optimal availability of your systems during their entire life-cycle
Airbus Intelligence assists you during the in-service support phase and beyond, offering the most efficient systems/products´ performance to the users to ensure long-term operational readiness.
Field Hospital
What is In-Service Support?
We have long-standing experience with both national and international large-scale customer projects and diverse framework agreements. With our In-Service Support we help you keep your systems at peak performance and optimal availability during their entire life-cycle.
Our expert service teams ensure regular maintenance and repair of all systems and products such as military mobile hospitals, oxygen generators, air-conditioning systems, deployable workstations through to container-based protected transportation, as well as aircraft ground equipment. These services can be fully tailored to your requirements, including your contractually agreed service intervals as well as your hardware system and software needs. In-Service Support is your one-stop-solution for all demands around your systems.
Mobile Command Post
Mobile Command Post Solution serviced on Airbus site
System acceptance campaign
System acceptance test of aircraft ground support equipment
Container interior
Modular Airbus container system using the example of a deployable workstation
Spare parts management
Airbus Spare Parts Management facilitates Packaging, Handling, Storage, and Transportation
Key features
Hardware & software maintenance and repair service
- Preventive and predictive hardware maintenance
- Corrective and adaptive software maintenance
- On-site (worldwide)
- Industry-level maintenance (on Airbus' site)
Spare parts management
- Analysis of spare parts to identify the type and quantity of all parts required in order to support systems, including development of a specific spares model optimised for business needs
- Packaging, Handling, Storage, and Transportation (PHST)
Obsolescence management
- Obsolescence Management toolset including assessment, Obsolescence Monitoring & Reporting
- Ensuring that obsolescence is managed as an integral part of design, development, production and in-service support
Post-design services
Depending on your requirements, we offer fixed catalogue services or services tailored to your project to keep your systems running throughout their life-cycle. This also includes systems of third party providers ensuring one point of contact for all your service requirements.
Incident management
- Hotline available at business hours:
+49 7545-8-5585 or
Service-Friedrichshafen@de.airbus.com - Support to mission-critical systems ensuring availability
Your advantages with In-Service Support
Efficient order processing using framework agreements
Preventive maintenance for optimal system performance
Individual service concepts reduce total life-cycle costs
Established processes ensure that your quality standards are met CAGE code D2714
Our sales team will be happy to provide you more information about the In-Service Support and how it can meet your business needs.
References
Explore more possibilities
Browse all our documentation about In-Service Support
- Fortion® TransHospital®: Demanding medical solutions - Tailored to your needs
- Fortion® Mobile Command Solutions: Designed to deploy IT systems to the field
- Fortion® TransProtec®: Protected transportation in hazardous areas
- Integrated Logistic Support: Ensuring life-long availability of systems in operation
- Training: Achieve operational effectiveness